Skip to content

Frequently Asked Questions


How do I check the status of my order?

To check the status of your order, please email with your order number provided in the confirmation email you received at checkout, and we will get back to you with an update to your order.

I do not have an order number.

If you do not have an order number, please add your first and last name to your email. Please make sure it was the name used on the order. 



Where do you deliver to?

We deliver to anywhere in North Carolina. We deliver to houses, apartments, and commercial buildings. We currently do not deliver outside North Carolina. Delivery starts at $99 for a drop off delivery, and $199 for full white glove service. 

What is white glove delivery?

If you purchase white glove delivery, we will bring your items to whichever room you would like, we will unpack the items, assemble the pieces, and when we are done, we take all of the trash and packaging with us.