Frequently Asked Questions
If you do not qualify for the first financing offer, you may be presented with a subsequent offer (subject to credit approval) that can be used to complete the purchase. Furniture Market works with multiple financing providers to present you with financing solutions that best fit your needs. Once you agree to the terms and accept the offer, you can use the financing solution to complete your purchase. If you decline the offer, you will be brought back to the checkout process where you can proceed with your order using a different form of payment.
Furniture Market works with multiple partners. Synchrony is the primary lender and they are the bank behind the primary offer presented. If you are not approved for this financing offer, you may be presented additional offers from other providers, pending credit approval.
Each financing offer provider has their own payment process. See card or terms for details. All payments are made to the issuing provider of the financing offer you select.
Pay Online: Register your account at mysynchrony.com and log in to easily manage and pay your bill.
Pay By Phone: Contact Synchrony Bank Customer Service during business hours at
Monday - Friday 7:30 AM - 12:00AM ET
Saturday 10:00 AM - 7:00PM ET
Sunday - Closed.
Pay By Mail: To ensure your payment is on time, mail in advance of the payment due date. Send payment to:
P.O. Box 960061
Orlando, FL 32896-0061
To manage your Genesis account or for more information, please click here
Katapult – formerly Zibby
Katapult makes payments easy for consumers in order to help them be successful with their lease agreement. To help ensure this, payments are collected via the card used for initial payment on consumers’ pay days. See Katapult for more details.
You’ll have the opportunity to accept or decline the offer. If you accept the offer, additional information and terms will be provided to you and you can proceed to complete the purchase. If you decline the offer, you will be brought back to the checkout process where you can proceed with your order using a different form of payment.
Synchrony is a premier consumer financial services company delivering customized financing programs across key industries. Synchrony works with thousands of businesses large and small, helping national chains and local merchants offer credit cards with budget-friendly financing.
* Qualifying purchase amount must be on one receipt. No interest will be charged on the promo purchase if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo purchase from the purchase date. The required minimum monthly payments may or may not pay off the promo purchase by the end of the promo period. Regular account terms apply to non-promo purchases and, after promo period ends, to the remaining promo balance. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval by Synchrony Bank.
1 Net card purchases (purchases minus returns and adjustments) less than $299 made with the Synchrony HOME Credit Card will earn 2% cash back rewards paid as a statement credit. Statement credits will be issued within 1 –2 billing cycles after qualifying purchase is made. Fees and interest charges do not qualify for rewards. Account must remain open, in good standing, and not become delinquent. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.
2 Subject to credit approval. Minimum monthly payments required. Promotional financing offers available at the time of purchase may vary by location. See store for details.
3 For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2.
4 Data fees may apply.
Genesis Credit is a private-label credit business, we deliver omnichannel financing solutions with flexible technology that deliver increased sales and repeat business for the nation's leading merchants. Please refer to: https://mygenesiscredit.myfinanceservice.com/TermsandConditions for more details.
Lease-To-Own Financing (Katapult):
Katapult offers lease-to-own financing for purchases up to $3,500, subject to approval by Katapult. Katapult is currently available in 46 states and Washington D.C. and not available in Minnesota, New Jersey, Wisconsin, and Wyoming. Please refer to katapult.com/legal for more details.